Customer Service Surveys

• Customer Service Centre Survey 2006

Topline Report December 2006(PDF 250KB)

 

• Customer Service Centre Survey 2005

Topline Report December 2005  (PDF 92kb)

 

• Customer Service Centre Survey 2004

Topline Report November 2004  (PDF 140kb)

 

• Customer Service Centre Survey 2003

Executive Report  (PDF 135kb)

 

• Customer Service Centre Survey 2002

Executive Summary Report  (PDF 281kb)

 

• Customer Service Centre Survey 2001

Executive Report  (PDF 109kb)
Executive Insights  (PDF 49kb)
Results Overview  (PDF 58kb)

 

• Customer Service Centre Survey 2000

Contents(PDF 13kb)
Executive Insights (PDF 105kb)
Summary (PDF 72kb)