Michelle - Tourism Information Consultant (City Development Division)

 

• How long have you worked at HCC?

Since January 2007.

 

• What attracted you to the role?

o Passion for travel
o Able to meet a wide range of people
o Great 1st job opportunity in tourism/ travel industry

 

• What does your job involve – day to day things?

o Helping both NZ and international people with reservations / bookings
o Also providing information on travel/tourism on new Zealand
o Website – updating www.huttvalleynz.com
o Managing tourism suppliers databases
o Varied office administration tasks

 

• Things about the job that you enjoy the most…

o Assisting international / national and locals with large travel bookings
o Keeping www.huttvalleynz.com up to date

 

• What is your view of the main benefits of working at HCC / in Lower Hutt?

o Large organisation, able to move around. Various job opportunities
o Reward and recognition

 

• What skills & attributes do you think someone will need to do your job?

o Customer service skills
o Experience with cultural diversity
o Level 3 & 4 tourism/ travel qualifications
o Geographical knowledge of New Zealand

Click here to view a Job Description for this role.