Terms of use

Hutt City written in dark blue with a representation of the river between Hutt and City. In smaller dark blue text below is Te Awa Kairangi. The logo is presented on a mid-blue background with light blue topographical markings. banner image

Terms of use

Your use of this website and subsidiary websites is subject to the following terms and all applicable laws. By accessing and browsing this website and subsidiary websites, you accept, without limitation or qualification, these terms.

Hutt City Council may modify, alter or otherwise update the terms applicable to this website and subsidiary websites from time to time, with or without notice, and you agree to check these terms and conditions and to be bound by such terms as are in effect at the time at which you access this website and subsidiary websites.

In these terms:

  • references to this website and subsidiary websites includes all pages of, and all information and material on, this website and subsidiary websites, including, without limitation, text, images, graphics, layout, look-and-feel and any other information contained on or in this website and subsidiary websites (collectively, ‘content’) and all transaction processing services available on or via this website and subsidiary websites ('transaction processing services’)
  • references to use of this website and subsidiary websites include access to this website and subsidiary websites.

You may not attempt to gain unauthorised access to any portion or feature of this website and subsidiary websites, or attempt to obtain any materials, information or documents through any means not purposely made available by Hutt City Council, including, without limitation, hacking, password mining or otherwise accessing data without prior express authorisation. You may not test the vulnerability of this website and subsidiary websites, or seek to trace any information on any other user of this website and subsidiary websites. You agree to comply with all applicable laws and with these terms and conditions at all times when using this website and subsidiary websites.

Governing law

Use of this website and subsidiary websites and these terms shall be governed by the laws of New Zealand without reference to principles of conflict of laws. You agree to be bound by such laws and irrevocably agree to submit to the jurisdiction of the courts of New Zealand in connection with the interpretation or application of these terms. Those who choose to access this website and subsidiary websites from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


Terms and conditions for Online Services

Hutt City Council Online Services enables customers to process certain types of transactions (as made available by Hutt City Council from time to time) through the Hutt City Council website.

All such Online Services shall be subject to the terms and conditions below and the Terms of Use of the Hutt City Council website, which are incorporated herein by reference. In these terms and conditions, the following words and phrases shall have the following meanings:

1. Use of Online Services

Hutt City Council makes Online Services available for your personal and/or internal business purposes. You may use information provided to you through your use of Online Services solely for your personal and/or internal business purposes, provided that you do not remove any proprietary rights notices, do not modify the information or make it available to third parties through a networked computer environment and do not make any additional representations or warranties regarding the information.

2. Information

You hereby authorise Hutt City Council to collect information about you (including information about transactions processed by you) from time to time through the Hutt City Council website. Any such information collected shall be treated in accordance with the Hutt City Council Privacy Policy. Hutt City Council will also use such information to update its database records and to contact you in respect of the Online Service you have used. Hutt City Council may disclose information about you (including your identity) to a third party if Hutt City Council is requested to do so in the course of a criminal or other legal investigation, or if Hutt City Council determines that disclosure is necessary in connection with any complaint regarding your use of the site.

3. Confidentiality

Certain documents can be made confidential and a request can be made for the same. The final discretion for making the document confidential lies with Hutt City Council. Further details can be obtained by contacting Hutt City Council.

4. Consent for us to receive and store information in electronic form

Use of these services means that you agree to provide information through electronic means. This means you agree to provide any relevant information, documents and attachments in the format and to the standards described for each transaction. It also means you agree and understand that the information will be retained in electronic form.

5. Consent for us to provide you with information in electronic form

Use of these services means that you agree to receive information through electronic means. Where information is requested by another person, the requesting party is deemed to be the recipient's agent and is presumed to have obtained the consent of the recipient to receive the information in electronic format.

6. Accounts

Certain Online Services offered by Hutt City Council may require a login ID and password (for verification of your identity) to access the Online Service. You agree that all information provided to Hutt City Council by you in relation to your account shall be current, complete and accurate. The use of a Hutt City Council account is subject to the terms and conditions contained in the Hutt City Council Account Agreement. You agree to comply with all such terms and conditions in respect of your use of Online Services.

7. Password Security

We recommend the password you select should not relate to any readily accessible data such as your name, birth date, address, telephone number, driver's licence, licence plate or passport. Nor may it be an obvious combination of letters and numbers, including sequential or same numbers or letters. You are entirely responsible for maintaining the security of your login ID and password, and for all activity which occurs on or through your account, whether authorised or unauthorised, including use by current and former employees if you are a corporate entity. You should change your password immediately if you believe that your login ID and password have been used without authorisation. Hutt City Council shall not have any liability for your failure to comply with these obligations.

8. Security

Online Services are provided through a secure website using SSL (Secure Socket Layer) encryption. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through the website (including credit card information) may be read or intercepted by others, even where a website is stated as being secure. Hutt City Council shall have no liability for the interception or ‘hacking' of data through the website by unauthorised third parties.

9. Your Warranties

In using Online Services, you represent and warrant that you are over 18 and have legal capacity to contract in New Zealand. If you are using a credit card to process a transaction, you represent and warrant that the credit card is issued in your name and that you shall pay to the issuer all charges incurred through the use of Online Services. If you are using a Hutt City Council account, you represent and warrant that you are authorised to use the login ID and password allocated to such account.

10. Accuracy of Transaction Information

Upon completing a transaction using Online Services, you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction, credit card/account information and other details are correct. You should print the transaction confirmation for future reference and your files. Hutt City Council shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Online Services or for loss of data or information caused by factors outside of Hutt City Council's control.

11. Limitation of Liability

Except as expressly prohibited by law, in no event will Hutt City Council be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even where Hutt City Council has been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, Hutt City Council is found to be liable to you for any damage or loss which arises as a result of your use of the website, Hutt City Council's liability shall not exceed the dollar amount of the transaction which formed the basis of the damage or $100.00, whichever is the lesser. Some jurisdictions do not permit the exclusion of implied warranties, and if you are in one of those jurisdictions these exclusions may not apply to you.

12. Right to suspend, alter or cancel service

Hutt City Council shall be entitled at any time without prior notice or any liability to you, to cancel or suspend any or all of Online Services and/or to substitute alternative services, which may or may not be interactive or transactional in nature.

13. Specific Service Terms and Conditions

The Customer acknowledges that certain Online Services made available or offered by Hutt City Council from time to time may be subject to specific additional terms and conditions, and agrees to review and comply with any such additional terms and conditions. Access and use of any Online Service shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service.

14. Pricing

All prices, fees and costs published are in New Zealand dollars unless otherwise stated.