One street light
If it’s one street light then it’s likely to be a problem with the bulb, fitting or the pole. Hutt City Council is responsible for these.
You can report the problem online or let our contact centre know on 04 570 6666. It’s helpful if you can give us specific details about the location of the light.
More than one street light
If it’s more than one light in a row or a wide area that’s not working, then it’s likely to be a circuit fault. Wellington Electricity is responsible for these.
You can report the problem online or let our contact centre know on 04 570 6666 who will log the job and pass it on to them.
Electricity outages or issues
If there’s a safety issue with electricity, you should call Wellington Electricity’s 24 hour emergency line - 0800 248 148.
If your power is out and there are no safety issues, contact your individual electricity retailer. Your electricity retailer is who you should talk to about:
- a new electricity connection
- temporarily disconnecting your power
- your electricity bill and prices.
LED street lights are being installed across Lower Hutt to replace outdated streetlight technology. They use less electricity, are easier to maintain, and provide a light source which is easier to direct towards areas where it is needed.