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Get in touch with us

Get in touch

Our contact details

T: 570 6666 anytime | 0800 488 824
E: or use the online contact form
F: 569 4290
A: Council building, 531 High Street, Lower Hutt
Write to: Hutt City Council, Private Bag 31 912, Lower Hutt 5040

Opening hours

Monday to Friday (except public holidays) from 8am to 5pm.

Animal service centre

T: 570 6666 anytime
E: or use the online contact form
F: 567 2004
A: 21 Meachen Street, Seaview
Opening hours: 12-1pm or 4-5pm Monday to Friday


T:  570 6666 and follow the instructions to reach our after hours service.

Report a problem

For any urgent problems, please call us on 570 6666.  For non urgent requests, you can call us or fill in an online request for service.


For submissions please email us on:

Or you can make a submission online.

Your feedback

We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems. Give us your feedback.

Official information request

Learn how to make a request for official information, what our obligation and time frame is.


InfoLine is our 24 hour phone service that provides recorded answers to the most commonly asked questions.  Call InfoLine on 04 570 6660 and press:

  • 1 - Civil defence emergency information
  • 2 - Animal services opening times and location
  • 3 – Rubbish and recycling collection times and landfill opening hours
  • 4 - Library opening hours and locations
  • 5 - Sports ground and pool closures
  • 6 - Up to date event information
  • 7 - Museums and visitor centre opening times and locations
  • 8 - Council meeting times

Language Line telephone interpreting service

Language Line is a free telephone service which offers interpreting in 41 languages. Just call us or visit between 9am- 5pm Monday to Friday, and we’ll have an interpreter available on the phone within minutes.

Find out more about Language Line and the languages that are currently available