Rates and valuations

Westpac overcharge online credit card fees

It has been identified that ratepayers who paid their rates online by credit card from February 2016 to November 2022 were overcharged for the processing fee by Westpac. Ratepayers should have been charged a 1.9% fee but were incorrectly charged 2.1%.

More information

Find out how to use the Hutt City Property Search System to find a specific property or to order a Rates Report or LIM.

Use our online portal to pay your rates. You need to be registered first.

Find out how and when to pay your rates.

Find out when your rates are due and what happens if you don't pay on time.

Find out how Hutt City Council sets rates and valuations.

Find out about rates payment plans and postponements.

Find out what rates remissions are and how to get one.

Covid-19

Rates and valuations

Westpac overcharge online credit card fees

Property search

My rates online

Westpac overcharge online credit card fees

Ways to pay your rates

Due dates for rates payments

How we set rates and valuations

Support for rates payments

Rates remissions

Understanding my rates invoice

Alerts

Covid-19

Rates and valuations

Westpac overcharge online credit card fees