Find out about rates payment plans and postponements.
About rates payment plans
You may be able to get help paying your rates through a payment plan that we can organise with you.
Rates rebates
The Rates Rebates Scheme is funded by Government. You apply through the Council and the Department of Internal Affairs manages the Scheme.
You may be eligible for a rates rebate if:
- You are the ratepayer for the property where you live and
- Your total pre-tax income is low. If you have a higher income, you may still qualify for a rebate if you have dependants or high rates.
Use the rates rebate calculator to work out whether you're eligible.
See the Rates Rebates Scheme for more information.
When to apply for a rebate
As soon as you get your first rates invoice for the new rating year you can apply for a rebate. You can apply up until the end of the rating year.
Rates postponement policy
We have a Rates Postponement Policy (PDF 190 KB). If you’re over 65 you can apply regardless of your financial situation.
Before we can consider a formal rates postponement, we will ask you to fill out the Rates Postponement Form (PDF 153 MB) and provide some documentation.
Rates postponement process (PDF 23 KB)
Other support
The Government has other options for supporting homeowners with their rates payments: