Contact Us

Find out how to get in touch with us in person, over the phone, and by email.

Skip to holiday hours

Opening hours (30 Laings Rd)

Our standard opening hours are Monday to Friday from 8am to 5pm but our Contact Centre team is available by phone 24 hours a day - 7 days a week including public holidays.

  • Telephone: +64 04 570 6666 | 0800 488 824
  • Email (Office hours only): contact@huttcity.govt.nz
  • Office Address: 30 Laings Road, Lower Hutt
  • Write to: Hutt City Council, Private Bag 31-912, Lower Hutt 5040

Contact Us

If you have an issue with your bin please complete our bin enquiry form.

We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems.

Send general feedback to contact@huttcity.govt.nz.

Give us your feedback on the new website.

You need a permit to film in most public locations in Lower Hutt.

Screen Wellington issues film permits. They work with us to make sure filming locations have been discussed with tāngata whenua and any residents, businesses, or special interest groups who could be impacted.

Once you know where you want to film, apply online for a permit.

Note: Apply early to make sure there is enough time to process your application. If your application includes road closures these can require up to six weeks notice.

Hutt City Council has identified potential payroll issues which have resulted in some employees receiving incorrect leave payments. Because of this, we are currently undertaking remediation work on our payroll system and processes.

For more information please see our FAQs

Ezispeak (formerly Language Line) is a free telephone interpreting service which offers interpreting in over 180 languages.

If you need this service please visit us or phone 04 570 6666 and we’ll have an interpreter on the phone in minutes.

21 Meachen Street, Seaview

Opening hours:

  • Monday - Friday: 2pm-4pm
  • Saturday: 12-1pm
  • Closed Sundays and public holidays

73 Moa Point Road, Wellington

Opening hours:

  • Monday - Friday: 3pm-5pm
  • Saturday: 10am-11am
  • Closed Sundays and public holidays.

If you spot any mistakes, or if you want to let us know your feedback, let us know. We've put together a quick and easy online form that you can use to give us your constructive feedback.

Give feedback now


Holiday Hours

Christmas  EveFriday 24 December 20218AM- 3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

 

Tuesday 28 December –

Friday 31 December 2021

CLOSED - call 04 570 6666 for emergencies

Boxing Day (observed)

Tuesday 28 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

CLOSED

Day after New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

CLOSED

Waitangi Day (observed)

Monday 7 February 2022

CLOSED

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Christmas Day (observed)

Monday 27 December 2021

NORMAL COLLECTION

Boxing Day (observed)

Tuesday 28 December 2021

NORMAL COLLECTION

New Year's Day (observed)

Monday 3 January 2022

NORMAL COLLECTION

Day after New Year's Day (observed)

Tuesday 4  January 2022

NORMAL COLLECTION

Wellington Anniversary Day

Monday 24 January 2022

NORMAL COLLECTION

Waitangi Day (observed)

Monday 7 February 2022

NORMAL COLLECTION

Good Friday

Friday 15 April 2022

Collections will happen Saturday 16 April

Easter Monday

Monday 18 April 2022

NORMAL COLLECTION

ANZAC Day

Monday 25 April

NORMAL COLLECTION

Queen's Birthday

Monday 6 June 2022

NORMAL COLLECTION

Labour Day

Monday 24 October 2022

NORMAL COLLECTION

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Boxing Day (observed)

Tuesday 28 December 2021

7.30AM-5PM

New Year's Day (observed)

Monday 3 January 2022

7.30AM-5PM

Day after New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

7.30AM-5PM

Waitangi Day (observed)

Monday 7 February 2022

7.30AM-5PM

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

7.30AM-5PM

ANZAC Day

Monday 25 April

7.30AM-5PM

Queen's Birthday

Monday 6 June 2022

7.30AM-5PM

Labour Day

Monday 24 October 2022

7.30AM-5PM

Stokes Valley (Koraunui) and Wainuiomata Hub

Christmas Eve

Friday 24 December

9AM-2PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Boxing Day (observed)

Tuesday 28 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

CLOSED

Day after New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

CLOSED

Waitangi Day (observed)

Monday 7 February 2022

CLOSED

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Christmas Eve

Friday 24 December

9AM-3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Boxing Day (observed)

Tuesday 28 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

CLOSED

Day after New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

CLOSED

Waitangi Day (observed)

Monday 7 February 2022

CLOSED

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Christmas Eve

Friday 24 December

CLOSING 1PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Boxing Day (observed)

Tuesday 28 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

CLOSED

Day after New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

CLOSED

Waitangi Day (observed)

Monday 7 February 2022

CLOSED

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Naenae and Taita

Boxing Day

Monday 26 December 2021

CLOSED

Christmas Day (observed)

Tuesday 27 December 2021

CLOSED

Day after New Year's Day

Monday 3 January 2022

CLOSED

New Year's Day (observed)

Tuesday 4 January 2022

CLOSED

Wellington Anniversary Day

Monday 24 January 2022

CLOSED

Waitangi Day (observed)

Monday 7 February 2022

CLOSED

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Go to the Hutt City Libraries website for public holiday hours.

Huia Pool+Fitness

Christmas Eve

Friday 24 December 2021

6AM-3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

New Year's Eve

Friday 31 January 2022

9AM-5PM

New Year's Day (observed)

Monday 3 January 2022

9AM-6PM

Wellington Anniversary Day

Monday 24 January 2022

9AM-6PM

Waitangi Day (observed)

Monday 7 February 2022

9AM-6PM

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

9AM-6PM

Labour Day

Monday 24 October 2022

10AM-6PM

Naenae Pool

Naenae pool+fitness is closed following an engineering report.

Stokes Valley Pool+Fitness

Christmas Eve

Friday 24 December

6AM-3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

Boxing Day (observed)

Tuesday 28 December 2021

10AM-6PM

New Year's Eve

Friday 31 December 2021

10AM-5PM

New Year's Day (observed)

Monday 3 January 2022

10AM-6PM

Day after New Year's Day (observed)

Tuesday 4 January 2022

10AM-6PM

Wellington Anniversary Day

Monday 24 January 2022

10AM-6PM

Waitangi Day (observed)

Monday 7 February 2022

10AM-6PM

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

10AM-6PM

Labour Day

Monday 24 October 2022

10AM-6PM

Eastbourne and McKenzie Baths Summer Pool

Christmas Eve

Friday 24 December

12AM-3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

CLOSED

Day after New Year's Day (observed)

Tuesday 4 January 2022

11AM-6PM

Wellington Anniversary Day

Monday 24 January 2022

10AM-6PM

Waitangi Day (observed)

Monday 7 February 2022

10AM-6PM

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Wainuiomata Summer Pool

Christmas Eve

Friday 24 December

7AM-3PM

Christmas Day (observed)

Monday 27 December 2021

CLOSED

New Year's Day (observed)

Monday 3 January 2022

10AM-6PM

Day after New Year's Day (observed)

Tuesday 4 January 2022

10AM-6PM

Wellington Anniversary Day

Monday 24 January 2022

10AM-6PM

Waitangi Day (observed)

Monday 7 February 2022

10AM-6PM

Good Friday

Friday 15 April 2022

CLOSED

Easter Monday

Monday 18 April 2022

CLOSED

ANZAC Day

Monday 25 April

CLOSED

Queen's Birthday

Monday 6 June 2022

CLOSED

Labour Day

Monday 24 October 2022

CLOSED

Dowse Museum

Christmas Day (observed) Monday 27 December 2021 CLOSED
Boxing Day Tuesday 28 December 2021 10AM-5PM
New Year's Day (observed) Monday 3 January 2022 CLOSED
Day after New Year's Day (observed) Tuesday 4 January 2022 10AM-5PM
Wellington Anniversary Day Monday 24 January 2022 10AM-5PM
Waitangi Day (observed) Monday 7 February 2022 10AM-5PM
Good Friday Friday 15 April 2022 10AM-5PM
Easter Monday Monday 18 April 2022 10AM-5PM
ANZAC Day Monday 25 April CLOSED
Queen's Birthday Monday 6 June 2022 10AM-5PM
Labour Day Monday 24 October 2022 10AM-5PM

Petone Settlers

Christmas Day (observed) Monday 27 December 2021 CLOSED
Boxing Day Tuesday 28 December 2021 CLOSED
New Year's Day (observed) Monday 3 January 2022 CLOSED
Day after New Year's Day (observed) Tuesday 4 January 2022 10AM-4PM
Wellington Anniversary Day Monday 24 January 2022 10AM-4PM
Waitangi Day (observed) Monday 7 February 2022 10AM-4PM
Good Friday Friday 15 April 2022 10AM-4PM
Easter Monday Monday 18 April 2022 10AM-4PM
ANZAC Day Monday 25 April CLOSED
Queen's Birthday Monday 6 June 2022 CLOSED
Labour Day Monday 24 October 2022 CLOSED