Service Disruptions
Find out how to get in touch with us in person, over the phone, and by email.
Skip to holiday hours
Opening hours (30 Laings Rd)
Our standard opening hours are Monday to Friday from 8am to 5pm but our Contact Centre team is available by phone 24 hours a day - 7 days a week including public holidays.
- Telephone: +64 04 570 6666 | 0800 488 824
- Email (Office hours only): contact@huttcity.govt.nz
- Office Address: 30 Laings Road, Lower Hutt
- Write to: Hutt City Council, Private Bag 31-912, Lower Hutt 5040
Contact Us
If you have an issue with your bin please complete our bin enquiry form.
- Telephone: +64 4 570 6666.
- Online request for service
- Email: haveyoursay@huttcity.govt.nz
We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems.
Send general feedback to contact@huttcity.govt.nz.
Give us your feedback on the new website.
- Email: communications@huttcity.govt.nz
- Telephone: 027 248 9230
You need a permit to film in most public locations in Lower Hutt.
Screen Wellington issues film permits. They work with us to make sure filming locations have been discussed with tāngata whenua and any residents, businesses, or special interest groups who could be impacted.
Once you know where you want to film, apply online for a permit.
- Telephone: +64 4 382 0066
- Email: screen@screenwellington.com
Note: Apply early to make sure there is enough time to process your application. If your application includes road closures these can require up to six weeks notice.
Hutt City Council has identified potential payroll issues which have resulted in some employees receiving incorrect leave payments. Because of this, we are currently undertaking remediation work on our payroll system and processes.
For more information please see our FAQs
Ezispeak (formerly Language Line) is a free telephone interpreting service which offers interpreting in over 180 languages.
If you need this service please visit us or phone 04 570 6666 and we’ll have an interpreter on the phone in minutes.
21 Meachen Street, Seaview
- Telephone: +64 4 570 6666 anytime
- Email: contact@huttcity.govt.nz or use the online contact form
Opening hours:
- Monday - Friday: 2pm-4pm
- Saturday: 12-1pm
- Closed Sundays and public holidays
73 Moa Point Road, Wellington
- Telephone: +64 4 499 4444 (including after hours)
- Email: dogs@wcc.govt.nz
Opening hours:
- Monday - Friday: 3pm-5pm
- Saturday: 10am-11am
- Closed Sundays and public holidays.
If you spot any mistakes, or if you want to let us know your feedback, let us know. We've put together a quick and easy online form that you can use to give us your constructive feedback.
Holiday Hours
| Christmas Eve | Friday 24 December 2021 | 8AM- 3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Tuesday 28 December – Friday 31 December 2021 | CLOSED - call 04 570 6666 for emergencies | |
Boxing Day (observed) | Tuesday 28 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | CLOSED |
Waitangi Day (observed) | Monday 7 February 2022 | CLOSED |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Christmas Day (observed) | Monday 27 December 2021 | NORMAL COLLECTION |
Boxing Day (observed) | Tuesday 28 December 2021 | NORMAL COLLECTION |
New Year's Day (observed) | Monday 3 January 2022 | NORMAL COLLECTION |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | NORMAL COLLECTION |
Wellington Anniversary Day | Monday 24 January 2022 | NORMAL COLLECTION |
Waitangi Day (observed) | Monday 7 February 2022 | NORMAL COLLECTION |
Good Friday | Friday 15 April 2022 | Collections will happen Saturday 16 April |
Easter Monday | Monday 18 April 2022 | NORMAL COLLECTION |
ANZAC Day | Monday 25 April | NORMAL COLLECTION |
Queen's Birthday | Monday 6 June 2022 | NORMAL COLLECTION |
Labour Day | Monday 24 October 2022 | NORMAL COLLECTION |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Boxing Day (observed) | Tuesday 28 December 2021 | 7.30AM-5PM |
New Year's Day (observed) | Monday 3 January 2022 | 7.30AM-5PM |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | 7.30AM-5PM |
Waitangi Day (observed) | Monday 7 February 2022 | 7.30AM-5PM |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | 7.30AM-5PM |
ANZAC Day | Monday 25 April | 7.30AM-5PM |
Queen's Birthday | Monday 6 June 2022 | 7.30AM-5PM |
Labour Day | Monday 24 October 2022 | 7.30AM-5PM |
Stokes Valley (Koraunui) and Wainuiomata Hub
Christmas Eve | Friday 24 December | 9AM-2PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Boxing Day (observed) | Tuesday 28 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | CLOSED |
Waitangi Day (observed) | Monday 7 February 2022 | CLOSED |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Christmas Eve | Friday 24 December | 9AM-3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Boxing Day (observed) | Tuesday 28 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | CLOSED |
Waitangi Day (observed) | Monday 7 February 2022 | CLOSED |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Christmas Eve | Friday 24 December | CLOSING 1PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Boxing Day (observed) | Tuesday 28 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | CLOSED |
Waitangi Day (observed) | Monday 7 February 2022 | CLOSED |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Naenae and Taita
Boxing Day | Monday 26 December 2021 | CLOSED |
Christmas Day (observed) | Tuesday 27 December 2021 | CLOSED |
Day after New Year's Day | Monday 3 January 2022 | CLOSED |
New Year's Day (observed) | Tuesday 4 January 2022 | CLOSED |
Wellington Anniversary Day | Monday 24 January 2022 | CLOSED |
Waitangi Day (observed) | Monday 7 February 2022 | CLOSED |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Go to the Hutt City Libraries website for public holiday hours.
Huia Pool+Fitness
Christmas Eve | Friday 24 December 2021 | 6AM-3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
New Year's Eve | Friday 31 January 2022 | 9AM-5PM |
New Year's Day (observed) | Monday 3 January 2022 | 9AM-6PM |
Wellington Anniversary Day | Monday 24 January 2022 | 9AM-6PM |
Waitangi Day (observed) | Monday 7 February 2022 | 9AM-6PM |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | 9AM-6PM |
Labour Day | Monday 24 October 2022 | 10AM-6PM |
Naenae Pool
Naenae pool+fitness is closed following an engineering report.
Stokes Valley Pool+Fitness
Christmas Eve | Friday 24 December | 6AM-3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
Boxing Day (observed) | Tuesday 28 December 2021 | 10AM-6PM |
New Year's Eve | Friday 31 December 2021 | 10AM-5PM |
New Year's Day (observed) | Monday 3 January 2022 | 10AM-6PM |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | 10AM-6PM |
Wellington Anniversary Day | Monday 24 January 2022 | 10AM-6PM |
Waitangi Day (observed) | Monday 7 February 2022 | 10AM-6PM |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | 10AM-6PM |
Labour Day | Monday 24 October 2022 | 10AM-6PM |
Eastbourne and McKenzie Baths Summer Pool
Christmas Eve | Friday 24 December | 12AM-3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | 11AM-6PM |
Wellington Anniversary Day | Monday 24 January 2022 | 10AM-6PM |
Waitangi Day (observed) | Monday 7 February 2022 | 10AM-6PM |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Wainuiomata Summer Pool
Christmas Eve | Friday 24 December | 7AM-3PM |
Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
New Year's Day (observed) | Monday 3 January 2022 | 10AM-6PM |
Day after New Year's Day (observed) | Tuesday 4 January 2022 | 10AM-6PM |
Wellington Anniversary Day | Monday 24 January 2022 | 10AM-6PM |
Waitangi Day (observed) | Monday 7 February 2022 | 10AM-6PM |
Good Friday | Friday 15 April 2022 | CLOSED |
Easter Monday | Monday 18 April 2022 | CLOSED |
ANZAC Day | Monday 25 April | CLOSED |
Queen's Birthday | Monday 6 June 2022 | CLOSED |
Labour Day | Monday 24 October 2022 | CLOSED |
Dowse Museum
| Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
| Boxing Day | Tuesday 28 December 2021 | 10AM-5PM |
| New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
| Day after New Year's Day (observed) | Tuesday 4 January 2022 | 10AM-5PM |
| Wellington Anniversary Day | Monday 24 January 2022 | 10AM-5PM |
| Waitangi Day (observed) | Monday 7 February 2022 | 10AM-5PM |
| Good Friday | Friday 15 April 2022 | 10AM-5PM |
| Easter Monday | Monday 18 April 2022 | 10AM-5PM |
| ANZAC Day | Monday 25 April | CLOSED |
| Queen's Birthday | Monday 6 June 2022 | 10AM-5PM |
| Labour Day | Monday 24 October 2022 | 10AM-5PM |
Petone Settlers
| Christmas Day (observed) | Monday 27 December 2021 | CLOSED |
| Boxing Day | Tuesday 28 December 2021 | CLOSED |
| New Year's Day (observed) | Monday 3 January 2022 | CLOSED |
| Day after New Year's Day (observed) | Tuesday 4 January 2022 | 10AM-4PM |
| Wellington Anniversary Day | Monday 24 January 2022 | 10AM-4PM |
| Waitangi Day (observed) | Monday 7 February 2022 | 10AM-4PM |
| Good Friday | Friday 15 April 2022 | 10AM-4PM |
| Easter Monday | Monday 18 April 2022 | 10AM-4PM |
| ANZAC Day | Monday 25 April | CLOSED |
| Queen's Birthday | Monday 6 June 2022 | CLOSED |
| Labour Day | Monday 24 October 2022 | CLOSED |