Find out how to get in touch with us in person, over the phone, and by email.
Skip to holiday hours
Opening hours (30 Laings Rd)
Our standard opening hours are Monday to Friday from 8am to 5pm but our Contact Centre team is available by phone 24 hours a day - 7 days a week including public holidays.
- Telephone: 04 570 6666 | 0800 488 824
- Email (Office hours only): contact@huttcity.govt.nz
- Office Address: 30 Laings Road, Lower Hutt
- Write to: Hutt City Council, Private Bag 31-912, Lower Hutt 5040
Contact Us
If you have an issue with your bin please complete our bin enquiry form.
- Telephone: +64 4 570 6666.
- Online request for service
- Email: haveyoursay@huttcity.govt.nz
We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems.
Send general feedback to contact@huttcity.govt.nz.
Give us your feedback on the new website.
- Email: communications@huttcity.govt.nz
- Telephone: 027 248 9230
You need a permit to film in most public locations in Lower Hutt.
Screen Wellington issues film permits. They work with us to make sure filming locations have been discussed with tāngata whenua and any residents, businesses, or special interest groups who could be impacted.
Once you know where you want to film, apply online for a permit.
- Telephone: +64 4 382 0066
- Email: screen@screenwellington.com
Note: Apply early to make sure there is enough time to process your application. If your application includes road closures these can require up to six weeks notice.
Hutt City Council has identified potential payroll issues which have resulted in some employees receiving incorrect leave payments. Because of this, we are currently undertaking remediation work on our payroll system and processes.
For more information please see our FAQs
Ezispeak (formerly Language Line) is a free telephone interpreting service which offers interpreting in over 180 languages.
If you need this service please visit us or phone 04 570 6666 and we’ll have an interpreter on the phone in minutes.
21 Meachen Street, Seaview
- Telephone: +64 4 570 6666 anytime
- Email: contact@huttcity.govt.nz
Opening hours:
- Monday - Friday: 2pm-4pm
- Saturday: By appointment only
- Closed Sundays and public holidays
73 Moa Point Road, Wellington
- Telephone: +64 4 499 4444 (including after hours)
- Email: dogs@wcc.govt.nz
Opening hours:
- Monday - Friday: 3pm-5pm
- Saturday: 10am-11am
- Closed Sundays and public holidays.
If you spot any mistakes, or if you want to let us know your feedback, let us know. We've put together a quick and easy online form that you can use to give us your constructive feedback.
Holiday Hours
| Public Holiday, Closure or Reduced Hours | Date | Hours |
|---|---|---|
| Good Friday | Friday 7 April | Closed |
| Easter Monday | Monday 10 April | Closed |
| Public Holiday, Closure or Reduced Hours | Date | Collection information |
|---|---|---|
| Good Friday | Friday 7 April | Will be collected on Saturday 8 April |
| Easter Monday | Monday 10 April | Normal Collection |
| Public Holiday, Closure or Reduced Hours | Date | Hours |
|---|---|---|
| Good Friday | Friday 7 April | Closed |
| Easter Monday | Monday 10 April | 9am - 5pm |
For neighbourhood hub & library services opening hours visit the Hutt City Libraries website.
For our pool opening hours visit the pools website.
Dowse Museum
| Public Holiday, Closure or Reduced Hours | Date | Hours |
|---|---|---|
| Good Friday | Friday 7 April | Open normal hours |
| Easter Sunday | Sunday 9 April | Open normal hours |
| Easter Monday | Monday 10 April | Open normal hours |
Petone Settlers
| Public Holiday, Closure or Reduced Hours | Date | Hours |
|---|---|---|
| Good Friday | Friday 7 April | Open normal hours |
| Easter Sunday | Sunday 9 April | Open normal hours |
| Easter Monday | Monday 10 April | Closed as per normal hours |
| Public Holiday, Closure or Reduced Hours | Date | Hours |
|---|