Contact Us

Find out how to get in touch with us in person, over the phone, and by email.


Skip to holiday hours

Opening hours (30 Laings Rd)

Our standard opening hours are Monday to Friday from 8am to 5pm but our Contact Centre team is available by phone 24 hours a day - 7 days a week including public holidays.

  • Telephone: 04 570 6666 | 0800 488 824
  • Email (Office hours only): contact@huttcity.govt.nz
  • Office Address: 30 Laings Road, Lower Hutt
  • Write to: Hutt City Council, Private Bag 31-912, Lower Hutt 5040

Contact Us

If you have an issue with your bin please complete our bin enquiry form.

We like being told when we’ve done well and when we haven’t done well. In either case it helps us improve how we treat you and fix your problems.

Send general feedback to contact@huttcity.govt.nz.

Give us your feedback on the new website.

You need a permit to film in most public locations in Lower Hutt.

Screen Wellington issues film permits. They work with us to make sure filming locations have been discussed with tāngata whenua and any residents, businesses, or special interest groups who could be impacted.

Once you know where you want to film, apply online for a permit.

Note: Apply early to make sure there is enough time to process your application. If your application includes road closures these can require up to six weeks notice.

Hutt City Council has identified potential payroll issues which have resulted in some employees receiving incorrect leave payments. Because of this, we are currently undertaking remediation work on our payroll system and processes.

For more information please see our FAQs

Ezispeak (formerly Language Line) is a free telephone interpreting service which offers interpreting in over 180 languages.

If you need this service please visit us or phone 04 570 6666 and we’ll have an interpreter on the phone in minutes.

21 Meachen Street, Seaview

Opening hours:

  • Monday - Friday: 2pm-4pm
  • Saturday: 12-1pm
  • Closed Sundays and public holidays

73 Moa Point Road, Wellington

Opening hours:

  • Monday - Friday: 3pm-5pm
  • Saturday: 10am-11am
  • Closed Sundays and public holidays.

If you spot any mistakes, or if you want to let us know your feedback, let us know. We've put together a quick and easy online form that you can use to give us your constructive feedback.

Give feedback now


Holiday Hours

Public Holiday, Closure or Reduced HoursDateHours
Queen Elizabeth II Memorial DayMonday 26 September 2022Closed
Labour DayMonday 24 October 2022Closed
Christmas HoursFriday 23 December 2022Closing 3pm
Christmas BreakSaturday 24 December 2022 - Tuesday 3 January 2023Closed

Public Holiday, Closure or Reduced HoursDateCollection information
Boxing DayMonday 26 December 2022Normal Collection
Day after New Year's Day Monday 1 January 2023 Normal Collection

Public Holiday, Closure or Reduced HoursDateHours
Christmas DaySunday 25 December 2022Closed
Boxing DayMonday 26 December 20228am - 6pm
New Year's DaySunday 1 January 2023Closed
Day after New Year's DayMonday 2 January 20238am - 6pm

For neighbourhood hub & library services opening hours visit the Hutt City Libraries website.

For our pool opening hours visit the pools website.

Dowse Museum

Public Holiday, Closure or Reduced HoursDateHours
Christmas HoursFriday 23 December 2022Closing 3pm
Christmas Break Saturday 24 December 2022 - Monday 26 December 2022 Closed
New Year's DaySunday 1 January 2023Closed
Day after New Year's DayMonday 2 January 2023Closed

Petone Settlers

Public Holiday, Closure or Reduced HoursDateHours
Christmas DaySunday 25 December 2022Closed
New Year's Day Sunday 1 January 2023 Closed

Public Holiday, Closure or Reduced HoursDateHours
Boxing Day Monday 26 December 2022 Closed
Christmas Day ObservedTuesday 27 December 2022Closed
Christmas BreakWednesday 28 December 2022 - Friday 30 December 2022By appointment only
Day after New Year's DayMonday 2 January 2023Closed
New Year's Day observedTuesday 3 January 2023Closed