Get a Code Compliance Certificate

A Code Compliance Certificate is a formal statement confirming we are satisfied that all building work has been completed in accordance with the building consent we issued. Find out how to get one.


About Code Compliance Certificates

A Code Compliance Certificate (CCC) is issued when a job is finished and Council is satisfied on reasonable grounds that t­he building and plumbing work under the consent complies with:

  • the New Zealand Building Code at the time of issue of the building consent (for consents issued before 31 March 2005), or
  • the building consent (for consents issued from 31 March 2005).

The ‘reasonable grounds’ test is an objective one that takes in all the relevant circumstances.

If your building consent was either processed in or transferred to Objective Build, then you should apply for your CCC through Objective Build.

If your building consent predates Objective Build you will need to complete a paper form, which can be found on our list of forms. This form can be uploaded to Kiteworks. Please upload the completed document when prompted.

Section 92 of the Building Act 2004 requires the owner of a property to apply for a CCC once the building work has been completed.  We consider that completion of the building work means that you have passed all building inspections, including the final inspection. For more information go to code compliance certificates.

When you achieve compliance, it's recorded in any Land Information Memorandums and building records for your property.


Benefits of holding a CCC

Receipt of a CCC for consented building work is official confirmation that the building work has been completed in accordance with the issued building consent.  This official confirmation will make it easier to obtain insurance for your building, secure finance and facilitate a sale of the property.  If your building does not have a CCC for completed consented building work then insurance may be more difficult to obtain, lenders may not provide finance for prospective purchasers and potential purchasers may be reluctant to finalise a purchase.

An application for a CCC can be made when the final inspection has been passed.

If you make an application for a CCC before you have passed the final inspection, we will reject your CCC application.  You may reapply for a CCC once the final inspection has been passed.

You can apply for a CCC by submitting an application through Objective Build along with the required information (e.g. evidence of ownership, records of work and energy work certificates).

Rejection of a CCC application

If your application for a CCC is not complete or you have not passed your final building inspection, then your CCC application will be rejected and returned to you.

If we reject your CCC application, you can reapply when you have passed the final inspection and can provide a complete application.

If your building consent was either processed in or transferred to Objective Build, then you should apply for your CCC through Objective Build.

If your building consent predates Objective Build you will need to complete a paper form, which can be found on our list of forms. This form can be uploaded to Kiteworks. Please upload the completed document when prompted.

When you apply for a CCC you must provide:

  • Proof of ownership
  • Records relating to any gas fitting or prescribed electrical work (energy work) that has been carried out
  • Records of work issued by licensed building practitioners that state what restricted building work they carried out or supervised

Records of work from Licensed Building Practitioners should have already been provided as they are a requirement for each building inspection.

Please ensure that all of your documents are named as per our naming conventions to make your application easier for our team to assess, ie Standard Document Naming Conventions Guidance - documents submitted with BC or CCC applications.

Request for Information (RFI)

If, during the processing of your application for a CCC, we consider that we need information that cannot be provided immediately over the telephone or by email, we may issue you with an RFI.

An RFI is a formal request for information that we consider to be essential for the processing of your application.  Until we receive the requested information all processing work will cease and the statutory time clock will be stopped from the day after we issue the RFI.  The statutory time clock will remain stopped until we receive a response from you, or your agent, that is complete and enables us to make decisions concerning your application.

We will restart the statutory time clock on the day after we receive the information requested in the RFI.

Timeframe for processing an application for a CCC

We have 20 working days from the day after we accept an application for a CCC to process that application and make a decision.  If your application for a CCC has been accepted and we find that something that is required is missing, usually a document, then we will issue a formal request for information (RFI) and the statutory clock will be stopped until you provide the required information. The statutory clock will restart on the next working day after we receive the required information.

Payment of outstanding fees

All outstanding fees must be paid before we can issue a CCC. These fees include:

  • any outstanding consenting or inspection fees
  • development or reserve contributions
  • consultant fees
  • MBIE or BRANZ levies.

CCC fees and how to pay

A CCC processing fee was included in your initial invoice for building consent fees.

All fees and charges will be stated on invoices issued to you by Council.  You can make payment by bank transfer, debit card or credit card. You may also pay at the counter in the Council’s office at 30 Laings Road, Lower Hutt.  Council does not charge a surcharge on credit card payments.

If you do not apply for a CCC once you have passed your final inspection, we will not take any action. If you do not have a CCC you may find it difficult to obtain insurance or to sell the building.  Many lawyers will refuse to allow their clients to purchase buildings where a CCC has not been issued for consented building work. Most banks will not provide mortgage finance for buildings where there is a CCC outstanding for completed consented building work.

If you have not applied for a CCC by the 24-month anniversary of the granting of the building consent then section 92 of the Building Act 2004 requires us to make a decision to either refuse to issue a CCC or, if we are satisfied that the completed building work complies with the building consent, to issue a CCC.

We occasionally refuse to issue a CCC. This is usually because:

  • information that we’ve asked for hasn’t been supplied;
  • there’s not enough information to prove that the completed work complies with the New Zealand Building Consent and Building Code.

We’ll write to you and explain why we’ve refused your application for CCC. Even if you've been refused a CCC you still have to pay for the processing costs.

If we make a decision to refuse to issue a CCC, you can still apply for a CCC at any time once you have met the CCC application conditions and provided the required information.

If you believe any decision we have made is wrong you can ask the Ministry of Business, Innovation and Employment (MBIE) for a determination. Determinations are legally binding decisions on disputes or questions about the rules that apply to buildings.

To find out more about determinations, go to MBIE website. Check the ‘previous determinations’ on the website – some of them might be about situations like yours. A determination can be appealed to the District Court.


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