Find out how to pay your rates.
You can arrange a direct debit to make regular weekly, fortnightly or monthly deductions of agreed amounts. You also have the option to make payments every second month.
These amounts are automatically adjusted for you each year when your rates change, so you don’t need to visit your bank. Each time you receive a rates bill it'll show the amount and date of agreed deductions for that period.
How to set up a direct debit payment
You can also make your payment by:
- Automatic payment
- Direct credit
- Telephone banking
- Internet banking
To pay using any of these methods, quote your account number (as shown under the property details in your payment reference) and make payment into our bank account:
|Bank||Westpac New Zealand Limited|
|Account Name||Insert your Property Account No.|
If you’re paying by automatic payment, make sure you pay each installment in full by the due date to avoid any late payment penalties.
If you already know how much you need to pay, you can pay directly in one of two ways:
- POLi secure online banking system.
- Credit card. To pay online using your credit card you'll need:
- Your account number which you can find under the property details on your instalment notice
- A Visa or MasterCard credit card.
Pay your rates in person
You can pay your rates in person by EFTPOS (excluding credit card) at our building at 30 Laings Road or at selected NZ Post locations. If you’re paying at a PostShop, please take your rates invoice with you.
Rates can also be paid at Greater Wellington Regional Council offices at 100 Cuba Street, Te Aro, Wellington 6011 or 34 Chapel Street, Masterton.
Get help paying your rates
- We may be able to help with a payment plan or postponement.
- If you're on a low income, you may be eligible for a rates rebate.
- Council offers a range of rates remissions (reduction in rates) including remissions for Māori and protected land, community, sports and other organisations, and economic development.
Impact of seven-day banking changes
From late May 2023, banks in New Zealand will start processing payments seven days a week. However, this change will not affect when your rates payments are processed by Hutt City Council.
Council’s business days are Monday to Friday, excluding public holidays. If you pay your rates by direct debit, there is no change – these payments will continue to be processed on the following business day if they fall on the weekend or public holiday.
If you pay your rates manually on a weekend, the payment will be recorded on the date paid but we will process the payment on the following business day.
There is also no change to the due dates for rates invoices. When a due date falls on a weekend or public holiday, the next business day becomes the due date.
If you have any questions about seven day payment processing, please contact your bank directly.