Alert Level 2 update on Hutt City Council facilities and services.
Alert Level 2 updateIf you’re visiting our facilities the following safety measures have been put in place:
A requirement for our facilities to open at Alert Level 2 is that everyone visiting them has to have their details recorded in case they need to be contacted by health authorities later on.
At each of our staffed community facilities staff will be at the door using a digital contact tracing system. If you don’t have an email or phone number we need a current residential address. This information may be shared with the Ministry of Health if requested.
We collect, use and disclose your personal information in accordance with the Privacy Act 1993 and our privacy statement.
People who hire our community halls will be required to have 10 people or less using the facility and provide a health and safety plan for approval, which includes contact tracing. Our staff can provide advice on developing a plan.
Open from 8am, Monday 18 May, with health and safety measures in place.
Regular opening hours Monday to Friday 8am – 5pm.
We will be able to offer most front counter services and the consents counter will be open.
Our preference is not to take cash or cheques. If you are visiting the building to make cash or cheque deposits we will provide you with the relevant information so that future transactions can be done electronically.
We encourage you to apply for consents applications online to reduce the amount of paper staff need to touch.
Operating as usual except no dog boarding. We’re working to make our facilities safe so they can open, so our animal shelters will be open from Monday 18 May with health and safety measures in place.
Moa Point: Open Monday to Friday 3pm – 5pm. Open Saturday 10am – 11am.
Meachen Street: Open Monday to Friday 2pm – 4pm. Open Saturday 12noon – 1pm.
Thanks for having your say on our draft Annual Plan - feedback closed on Friday 22 May. Submissions are being heard on 29 May and council will make decisions by the end of June. Go to Infocouncil for meeting details.
Archives are operating as usual. To access services please make an appointment.
The taps and surrounding surfaces will be cleaned daily. Please follow the health and safety measures on the signs at these sites.
We no longer need to do contact tracing at the taps as we have an agreed approach with Regional Public Health.
Fully operational, with remote working continuing as much as possible. Online applications only.
Where site visits are necessary, social distancing and infection prevention measures will be in place.
Fully operational, with some building inspections being done remotely.
It’s important that you get in contact with us before building work starts. Phone 04 570 6754. Bookings can be made by completing the request a building inspection form.
For the following, no site inspection required; only if confirmed by building inspector beforehand and evidence is supplied as follows:
For the following, a site visit by an inspector is required before any further work can continue. They will be arranged with limited social interaction, physical distancing and contact tracing measures in place:
Most services resume from 8am, Monday 18 May.
Funerals will be able to go ahead at our cemeteries. Services are limited to 50 people currently, rising to 100 people from 12noon Friday 29 May (excluding Council staff). Physical distancing, infection prevention and control requirements must be in place and a record of attendees kept in case contact tracing is needed.
Naenae and Taita Clubhouses will re-open on Tuesday 2 June, with reduced opening hours, and with health and safety requirements in place.
Naenae Clubhouse will be open from 3-5.30pm for College sessions only.
Taita Clubhouse will be open from 3-5.30 for all ages.
Most Council meetings are now being held at the Council Chambers, next to our main offices at 30 Laings Road Lower Hutt.
Council meetings are also broadcast on our Facebook page. Dates, times and speaking rights are advertised on our website.
Fully operational. From June, we are planning to have an electronic online application process available for all food applications.
Status: Routine inspections on hold. This includes food verifications, site visits to premises, and complaints. Officers will only attend serious and imminent threats to health.
We understand that a number of food operators are looking to amend their scope of operations to include the following activities under the Covid 19 Level 2 Alert:
Those operators should download the above packs, tailor the procedures where appropriate, and include with their food control plan. This is necessary to assist operators in ensuring that food is safe and suitable.
All changes must be notified to Hutt City Council at environmental.health@huttcity.govt.nz. You may be contacted to provide specific information on how you will ensure that food sold under the ‘new’ procedures is safe and suitable.
We will also be contacting those operators who are due to be verified, in order to assess whether a ‘remote check’ of your plan and premises is practicable.
For those operators wishing to sell pre-prepared manufactured food not to order, such as chilled or frozen meals, you will also need to apply to Council using the template below, and download the pack in order to tailor and include in their food control plan.
The application will be assessed against specified criteria before approval can be given. The specific criteria are:
Once (and if) approval is given, you can commence making chilled/frozen prepared food for sale. Those applications that are approved will result in a remote check of your operation by a recognised custom plan remote verifier (not Council). The Ministry for Primary Industries (MPI) will contact you regarding the remote verification. Providing the verification is favourable, Council will then notify you and you may continue to make chilled/frozen prepared food for the duration of the Epidemic Notice.
For all changes, please submit Amended Scope of Operations for your business. Find out more:
On the 17 April, Central Government announced an amendment to the Sale and Supply of Alcohol Act 2020. We are now unable to issue new liquor licences, or renew existing licenses without reports from the New Zealand Police and the Medical Officer of Health.
We’re mindful that this is likely to have serious implications for business operators, and we will do everything we can to speed up the licensing process. As long as you apply for the renewal of your liquor license before it has expired, you can continue to operate.
We can still process and report on applications up to the point of granting approval. You can apply online.
With the Hutt News out of operation, we have set up the option of posting your public notices on our website. During the lockdown period we will not be charging for this service, saving most businesses around $400.
Most libraries are reopening from Monday 18 May with health and safety measures in place.
Some on-site programmes and activities will begin to start back up from Tuesday 2 June. Please visit the Libraries website and social media for further details on which programmes and events are being held at which libraries.
Library eResources are available 24/7 to anyone with a library membership. We have eBooks, music, films, databases, courses, newspapers, magazines and heaps more.
Operating as usual.
Closed until end of June for seismic strengthening.
Open from Thursday 14 May. Check the Fellow facebook page for hours.
Operating as usual.
Operating as usual. The Riverbank carpark is open.
April passes to the Riverbank carpark will remain valid to the end of May. Any queries email Contact@huttcity.govt.nz or call 570 6666.
Open to tenants and Hutt City Council staff only. Health and safety measures including contact tracing in place for visitors.
Open from Wednesday 27 May with health and safety measures in place.
Open Wednesday to Sunday 10am – 4pm.
Opening is delayed due to scheduled maintenance.
All playgrounds have been cleaned and are open for use. Signage at the playground will confirm it is open and remind users to practice safe physical distancing of 2m where possible, good hygiene practices including hand sanitising before and after using play equipment.
Main building open from 6am, Monday 18 May with health and safety measures in place.
Open Monday to Friday 6am – 7pm. Open Saturday 12noon – 6pm. Open Sunday Main Pool 8am – 6pm, Learners Pool 10.30am-6pm.
All services will run be running except for:
Public and Aquatic Sport Group hires can be taken outside of public hours from Monday 1 June with a maximum of 100 users at a time.
The Hydrotherapy Pool will open from Wednesday 10 June due to essential maintenance.
Swimming lessons
Swimming lessons will be restarting at Huia Pool from Saturday 23 May. We will be offering all levels at a reduced ratio to keep to physical distancing guidelines. Read the full update on our learn to swim page.
Open from 6am, Monday 25 May with health and safety measures in place.
Open Monday to Friday 6am – 4pm. Open Weekends 10am – 6pm.
All services will run be running except for:
Public and Aquatic Sport Group hires can be taken outside of public hours from Monday 1 June with a maximum of 100 users at a time.
Open. These toilets are being cleaned twice a day. View the public toilet map.
Need help paying your rates? We may be able to help through a payment plan that we can agree with you. This is separate to government support for ratepayers like the rates rebate scheme and accommodation supplement.
We've developed a new Rates Postponement Policy in response to the financial hardship being experienced by small business owners and residents during events including Covid-19. If you’re over-65 you can apply regardless of your financial situation. For the first time, small businesses can apply too.
We recommend paying your rates online where possible.
Council is responding to Covid-19 with a range of initiatives to support the Lower Hutt community. For more information, check out the Hutt City Council COVID-19 Response Plan (as at 23 April 2020)
Fund contributions to food banks and food based charities can be viewed here.
Ricoh Sports Centre
Ricoh Sports Centre will re-open on Tuesday May 19 to Fraser Park Sportsville member clubs and tenants. It will remain closed to the general public during COVID Level 2.
Operating as usual except for the following:
Kerbside mixed recycling collection resumes on Thursday 14 May.
For households across Lower Hutt recycling will be collected on the same day as usual, but only one crate per household will be picked up due to volume constraints as the region’s recycling centre based in Seaview restarts its operations. Limiting pick up to crates only will mean that all clean product put out correctly can be recycled and not diverted to landfill which is a risk if the system becomes overloaded.
A reminder on what you can put in your recycling crate and each suburb’s collection day.
We are working to reopen the community recycling stations in a staged way due to high levels of contamination before and unfortunately during the lockdown where people continued to dump their rubbish at these sites especially at Naenae and Wakefield. Wainuiomata and Kelson facilities will be open on 3 June and Waste Management will open Seaview at the same time.
Open. The Seaview Transfer Station is managed by Waste Management. The recycling bins on the street frontage will open from 3 June.
You will only be able to pay by card (no cash).
Physical distancing of at least 2m will be required at all times.
The Earthlink recycling facility at the Silverstream landfill will be open from Monday 18 May.
Please do not attend the landfill if you have symptoms of a cold, the flu or Covid19 (including dry cough, temperature or shortness of breath).
We're expecting that on Sunday 17 May the landfill will be very busy and there may be long queues. If your waste is not urgent, please postpone attending the landfill.
From Monday 18 May onwards, the landfill will be open to both account holders and non-account holders to drop off general (non-hazardous) commercial waste.
Get more information on the Silverstream Landfill.
Open with health and safety measures in place.
Sport and recreation groups across Lower Hutt can apply to receiving funding from 2 June after Hutt City Council agreed on a suite of measures to provide relief in response to Covid-19.
Operating as usual.
Open from 10am, Monday 18 May with health and safety measures in place.
Open all week 10am – 5pm.
Normal services with the exception of:
Open from Thursday 14 May. Check the Bellbird website for hours and menu.
Open with health and safety measures in place.
With many community facilities/businesses being closed during the COVID-19 4-week self-isolation period this provides the opportunity for drinking-water quality issues to occur upon return to normal service activities. These issues are most likely to arise when water is used for the first time given the water may have been sitting idle in your pipes and stagnated or deteriorated.
See this guidance from the Ministry of Health for facilities that are opening following closure during lockdown.
Alcohol licence appointment
Building inspection
Community dog training programme
Funding Advisor visit
Dog boarding
Dog safety programme
Eco Design Advisor
Food licence appointment
Gym membership
Metered parking space
Park, reserve, sportsground
Pool/spa safety inspection
Signboards
Swim membership
Venues
Building consent application
Certificate of Acceptance
Certificate of Use
Compliance Schedule (BWoF)
Dog registration - new
Dog registration - renewal
Fines and infringements
Health registration renewal
Parking info/Pay My Park
Pool inspection fee
Rates
Resource consent application
Responsible dog owner status
Trade waste consent renewal
Annual plans
Annual reports
Archives online
Building consent fees
Building information / permits
BWoF
Bylaws
Cemeteries
City statistics
Compliance Schedules
Council meetings
District Licensing Decisions
District Plan online
Drainage plans
Elections 2019
Historic aerials
Libraries
Official Information Request
Research
Petone Settlers search
Policies
Property information
Report a Problem tracker
Strategies
Additional Dogs on Land or Premises
Amendment to Building consent application
Building consent application
Certificate of Acceptance application
Certificate for Public Use application
Certificate of Use application
Code Compliance Certificate application
Compliance Schedule Application
Dog registration - new
Dog registration refund
Funding applications
LIM
Outline Plan application
Replacement Dog Tags
Responsible dog owner status
Resource consent application
S. 223/224 RMA Certification application
Trade Waste discharge consent
Vehicle Crossing Construction
