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Find out about our closed circuit television (CCTV) surveillance cameras which are monitoredby trained staff to reduce crime and monitor traffic in Lower Hutt.
What we collect
Our use of CCTV cameras aims to make Lower Hutt a safe city through activities that target and prevent crime and public disorder, ensure efficient responses, increase public safety, and improve traffic movement.
The CCTV system also makes it possible for us to gather information on non-police issues such as rough sleeping and homelessness.
We collect video footage of you while you are within our camera areas. CCTV does not record sound, and we do not use any form of automated identification.
We also collect data on traffic volume in areas covered by CCTV traffic cameras during works for Te Wai Takamori o Te Awa Kairangi and visitor numbers in our facilities.
All monitoring and use of footage is carried out in accordance with the Privacy Act. Anonymised data is collected to assist with immediate responses. Camera footage is retained by Hutt City Council for 30 days.
CCTV Locations
We aim to make CCTV use clear with signs indicating that cameras are operating. We're continue to improve our signage, please report any CCTV without signage to our CCTV team.
You can see where our safety and traffic CCTV cameras are located throughout Lower Hutt.
NZTA also manage traffic cameras across the region.
Who can access CCTV
Our safety cameras are monitored by authorised Council staff in association with Police. Staff are vetted and footage is kept in a secure storage system.
Live traffic footage is viewable by the public on our website. Footage is also accessed by council staff for monitoring.
CCTV footage may also be shared with Police when information is required to assist in the maintenance of the law.
Our CCTV service providers only have access to live footage and the previous 30 days (for safety cameras) or 9 days (for traffic cameras).
How to request recorded camera footage
If you have lodged a complaint or incident with the Police or with your insurance company, they can request footage directly from council using the contact details below.
Under the Privacy Act 2020, you have the right to access a copy of information we hold about you, and to ask for it to be corrected if you think it is wrong. For more information view out Privacy Policy.
Get in contact
Phone: 04 570 6666