COVID-19

Find out about what to do during the Covid-19 pandemic and what services are available to you.


Disruption of services due to Omicron in the community

As Omicron makes its way through our community, Council services will be impacted by staff unable to work due to illness and isolation. We have prepared for this, and our focus will be prioritising core services while ensuring the safety of our staff and the community.

This table will be regularly updated with changes to Council services. We will communicate any changes as quickly as we can, and we appreciate your patience and understanding.

You can also follow us on social media


Traffic light settings are now in place for all of Aotearoa

We are currently at Orange.

See the official COVID-19 website for more information on Life at Orange

The Government no longer requires people to scan in using the COVID Tracer App, however if you wish to continue to keep a record of your activity we will be retaining QR codes at all of our sites.  Alternatively, you could also keep a personal diary.

Our priority is to keep our staff and communities safe.

Hutt City Council public facilities (libraries, pools, gyms, community hubs, museums, theatres, and cafes) operate under the traffic light system.

From 5 April 2022, vaccine passes will no longer be required to access our facilities.

View a copy of our risk assessment that informed this decision.

Mask wearing, sanitising and other health and safety measures will continue.

Please do not visit our facilities if you have symptoms of COVID-19

For more information on how Council facilities will operate under the COVID-19 Protection Framework (traffic light system), please take a look at our overview of facilities

We appreciate your cooperation and commitment to keeping our facilities open.

  • Take your mask wherever you go – this is mandatory in most public spaces and encouraged everywhere else
  • Scanning QR codes is no longer necessary, but we will leave the QR codes up for people to scan if they want to
  • From 5 April, vaccine passes will no longer be required to access our facilities
  • If you have cold or flu symptoms isolate immediately and call Healthline for advice about a test
  • Get vaccinated if you aren’t already. It’s still the best tool we have to fight COVID-19.

Speaking at Council meetings

Council, committee and subcommittee meetings and briefings will now take place in person and online.  They will be available to view through Council’s Facebook page.

You can speak at a meeting via Zoom. For more information contact DemocraticServicesTeam@huttcity.govt.nz

Safety measures are still in place:

  • It's important you stay home and get tested if you develop symptoms of COVID-19. Self-isolate until you receive a negative test to stop any potential spread of the virus.
  • Masks must be worn when entering, or moving around the chambers – these can be taken off when seated.
  • There will be restrictions on the number of people allowed inside the chambers.  This will be based on allowing 1m social distancing.

Getting Vaccinated

Vaccination is another way to protect yourself from severe illness of COVID.

For details on local vaccination centres and hours view the COVID-19 Vaccination in the Hutt and book a vaccine

The latest information can be found on the Unite Against COVID-19 website or the Unite Against COVID social media channels.

If you are unwell

If you are unwell or are a contact of a COVID case then:

  • stay home
  • if required self-isolate for the recommended period.
  • do not immediately attend a vaccination centre.
  • contact Healthline on 0800 358 5453.

In the Hutt Valley, call (04) 576 8619 between 9am and 4pm on weekdays to book your test.

Please visit the Hutt Valley DHB website for a full list of testing locations and hours.

If you're not sure if you need a test or want further advice call Healthline on 0800 358 5453.

Getting Help

If you need food, there's a Hutt Valley Emergency Kai Collective place near you that can help. View the foodbank support page for more details.

You can also get financial assistance for food, accommodation, power through Work and Income by calling 0800 559 009 or online at MyMSD

If you're struggling to pay your rates:

Help for low-income households 

Work and Income

It’s OK to ask for help. As we work through this together, there are people and agencies able to support you. There’s a range of advice, help, or support if you need it like the ones below.

Youthline provides support for young people - Call 0800 376 633, free text 234 or email talk@youthline.co.nz

If you are elderly, then call Age Concern on 0800 65 2105 to get advice.

Whānau Ora helps whānau access health and welfare services, call them on 0800 929 282.

If you're feeling down, anxious, a bit overwhelmed or just need to chat to someone call 1737.

Frequently Asked Questions

For more information please see our COVID FAQ's

For more information

See the official Unite Against Covid 19 website


Contact details

  • Telephone: 04 570 6666